Privacy Policy
Effective Date: September 1, 2026
Last Updated: September 1, 2026
Traditions Behavioral Health, Inc. and its affiliated entities (“TBH,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information when you visit or interact with our websites, including https://tbhcare.com/, submit information through our forms, apply for employment or professional opportunities, communicate with us, or otherwise interact with our online services (collectively, the “Website”).
Because TBH provides behavioral-health and psychiatry staffing and management services, privacy and security are particularly important to us.
This Privacy Policy applies to information collected through the Website and related online interactions. It does not necessarily apply to information collected in the course of providing healthcare services to patients, which may be governed by separate notices, policies, contracts, and applicable federal and state healthcare privacy laws.
1. Information We Collect
Depending on how you interact with TBH, we may collect the following categories of information.
A. Information You Provide Directly
You may voluntarily provide information such as:
- first and last name;
- email address;
- telephone number;
- mailing address;
- city, state, or region;
- employer or organization;
- professional title;
- professional specialty;
- information about your interest in TBH services;
- information submitted through contact forms;
- communications and correspondence with TBH;
- résumé or CV information;
- cover letters;
- employment history;
- education and training;
- professional licenses and certifications;
- references;
- other information relevant to employment or professional opportunities; and
- any other information you choose to provide.
The TBH Website currently provides contact and employment-related forms and permits prospective professionals to upload resumes/CVs and other files.
B. Information Collected Automatically
When you visit the Website, we and our service providers may automatically collect certain technical information, such as:
- IP address;
- browser type;
- device type;
- operating system;
- referring website;
- pages viewed;
- links clicked;
- dates and times of Website visits;
- approximate geographic information derived from IP address;
- Website usage information; and
- other technical or usage information.
We may collect this information through cookies, pixels, tags, logs, analytics tools, and similar technologies.
2. Cookies and Similar Technologies
TBH may use cookies and similar technologies to operate, secure, analyze, and improve the Website.
Cookies may allow us to:
- remember preferences;
- understand how visitors use the Website;
- measure Website performance;
- identify technical problems;
- improve Website functionality; and
- support marketing or analytics activities where permitted by law.
Where required by applicable law, we will provide appropriate notice and obtain consent for certain categories of cookies or similar technologies.
You may be able to control cookies through your browser settings. Disabling cookies may affect certain Website functionality.
3. How We Use Personal Information
We may use personal information for legitimate business and operational purposes, including to:
- respond to inquiries;
- communicate with individuals who contact us;
- evaluate employment and professional opportunities;
- process applications and résumés;
- recruit and communicate with healthcare professionals;
- administer recruiting and onboarding activities;
- evaluate professional qualifications and credentials;
- communicate with current and prospective client organizations;
- provide and manage staffing and behavioral-health services;
- administer business relationships;
- operate and improve the Website;
- analyze Website usage and performance;
- maintain Website security;
- prevent fraud, abuse, or unauthorized activity;
- comply with legal and regulatory obligations;
- establish, exercise, or defend legal claims;
- protect the rights, safety, and property of TBH and others; and
- carry out other purposes disclosed at the time information is collected or otherwise permitted by law.
4. Health Information and Protected Health Information
TBH is involved in behavioral-health and psychiatric services and may handle health information in connection with its healthcare operations.
Please do not submit patient health information, medical records, psychiatric records, treatment information, or other protected health information through a general Website contact form unless TBH specifically directs you to do so through an appropriate secure channel.
Information related to a patient’s healthcare treatment may be subject to the Health Insurance Portability and Accountability Act (“HIPAA”), the Health Information Technology for Economic and Clinical Health Act (“HITECH”), and applicable state and federal privacy laws.
Where TBH acts as a HIPAA covered entity or business associate, applicable information will be handled in accordance with HIPAA and the relevant Notice of Privacy Practices, Business Associate Agreement, or other applicable documentation.
This Website Privacy Policy is not intended to replace any HIPAA Notice of Privacy Practices.
5. TEXT MESSAGES AND MOBILE COMMUNICATIONS
TBH may collect and use mobile telephone numbers and related information when individuals voluntarily provide a mobile number to TBH or enroll in a TBH text-message program.
Depending on the context, TBH may use text messages to communicate about:
- inquiries or requests;
- employment and professional opportunities;
- recruiting;
- interviews;
- scheduling;
- credentialing;
- onboarding;
- administrative matters;
- services;
- client communications; and
- other purposes described when you provide your mobile number or opt in to a particular messaging program.
SMS Consent
Where required by applicable law, TBH will obtain appropriate consent before sending text messages.
Your consent to receive text messages is specific to the applicable TBH messaging program and does not automatically constitute consent to receive unrelated text messages from TBH or another organization.
Message and data rates may apply.
SMS Consent Records
TBH may maintain records of SMS consent, including the telephone number, date and time of consent, method of enrollment, applicable messaging program, and other information reasonably necessary to document and administer the SMS program.
TBH may also maintain records of opt-out requests and other SMS preferences in order to honor communication preferences and comply with applicable legal and operational requirements.
Sharing of Mobile Information
TBH will not sell mobile telephone numbers or SMS opt-in information for monetary consideration.
TBH may disclose mobile telephone numbers and SMS-related information to service providers that assist TBH with authorized communications, including messaging platforms, telecommunications providers, technology providers, and administrative service providers.
Such providers may process information only as necessary to provide services to TBH and subject to applicable contractual and legal requirements.
TBH will not use SMS opt-in information for unrelated purposes or share such information with third parties for their own independent marketing purposes except as permitted by applicable law and separately disclosed.
Opting Out
You may opt out of TBH text messages at any time by replying STOP to a TBH text message.
You may also contact TBH using the contact information provided in the applicable message or SMS Terms of Service.
You may receive one final message confirming your opt-out. After your opt-out has been processed, TBH will not send additional text messages to that number for the applicable messaging program except as permitted or required by law.
Help
For help with TBH text messages, reply HELP to the applicable message or contact TBH through the support information provided in the applicable SMS Terms of Service.
Mobile Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
Message delivery may be affected by factors outside TBH’s control, including wireless coverage, network availability, carrier restrictions, device limitations, or other technical conditions.
SMS Terms of Service
TBH’s text-message programs are also governed by the TBH SMS Terms of Service.
6. Employment and Applicant Information
If you apply for a position or otherwise express interest in working with TBH, we may collect information necessary to evaluate and administer your application.
This may include:
- contact information;
- résumé/CV information;
- education;
- employment history;
- professional licenses;
- board certifications;
- clinical experience;
- references;
- credentialing information;
- work authorization information;
- information required for background screening;
- compensation-related information where legally permitted;
- scheduling or availability information; and
- other information reasonably necessary for recruitment and employment purposes.
We may use this information to evaluate qualifications, communicate with applicants, conduct credentialing and screening, coordinate interviews, make hiring decisions, and administer employment or professional engagements.
We will handle applicant information in accordance with applicable employment and privacy laws.
7. Sensitive Personal Information
Depending on the circumstances, information submitted to TBH may include sensitive information, such as professional credentials, government-issued identifiers, or information necessary for legally required employment, credentialing, background-screening, or healthcare processes.
We collect sensitive information only when reasonably necessary for a legitimate business, employment, healthcare, legal, or regulatory purpose and as permitted by applicable law.
We ask that you do not provide sensitive personal information through general Website forms unless it is specifically requested.
8. How We Share Personal Information
We may disclose personal information to:
Service Providers
We may share information with vendors and service providers that perform services on our behalf, such as:
- website hosting;
- applicant tracking and recruiting;
- cloud storage;
- communications;
- analytics;
- cybersecurity;
- information technology;
- document management;
- background screening;
- credentialing;
- professional services; and
- administrative support.
These providers are permitted to use personal information only as necessary to provide services to TBH and as otherwise permitted by applicable law.
Client and Partner Organizations
Where appropriate and authorized, information relating to healthcare professionals may be shared with client or partner organizations for purposes such as recruiting, credentialing, scheduling, staffing, and professional engagement.
Healthcare Providers and Organizations
Where applicable and permitted by law, information may be shared with healthcare organizations, treatment facilities, medical groups, or other parties involved in providing or coordinating healthcare services.
Legal and Regulatory Disclosures
We may disclose information when reasonably necessary to:
- comply with applicable law;
- respond to subpoenas, court orders, or legal processes;
- respond to lawful requests from governmental authorities;
- comply with regulatory requirements;
- protect the safety of individuals;
- investigate fraud or misconduct; or
- protect TBH’s rights and property.
Corporate Transactions
Personal information may be disclosed as part of a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar corporate transaction, subject to applicable law.
9. We Do Not Sell Personal Information
TBH does not sell personal information for monetary consideration.
If applicable law defines certain forms of targeted advertising, sharing, or other data disclosures as a “sale” or “sharing” of personal information, TBH will provide any disclosures and rights required by that law.
10. Third-Party Websites
The Website may link to third-party websites, including employment platforms, social-media websites, healthcare organizations, and other services.
TBH is not responsible for the privacy practices of third parties.
You should review the privacy policies of third-party websites before submitting personal information.
11. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- provide requested services;
- process applications;
- maintain business records;
- comply with legal, regulatory, tax, accounting, employment, and healthcare obligations;
- resolve disputes;
- enforce agreements; and
- protect our legal rights.
Retention periods vary depending on the type of information and the purpose for which it was collected.
12. Data Security
TBH maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no electronic system or method of transmission is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.
You are responsible for maintaining the confidentiality of any account credentials or other information used to access TBH systems.
13. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- request access to personal information;
- request correction of inaccurate information;
- request deletion of personal information;
- request information about how personal information is collected and used;
- obtain a copy of certain personal information;
- opt out of certain forms of targeted advertising or data sharing;
- limit certain uses of sensitive personal information; and
- appeal a privacy-rights decision.
Not all rights apply in all circumstances. Certain information may be exempt from deletion or other requests because of legal, employment, healthcare, security, or other requirements.
TBH will verify requests as reasonably necessary to protect personal information and prevent unauthorized disclosures.
14. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), may provide additional privacy rights, subject to applicable exemptions.
Depending on the circumstances, California residents may have rights to:
- know about personal information collected about them;
- access certain personal information;
- request correction;
- request deletion;
- opt out of certain sales or sharing;
- limit certain uses or disclosures of sensitive personal information;
- receive information about categories of personal information collected, used, and disclosed; and
- not receive discriminatory treatment for exercising applicable privacy rights.
Certain information maintained by TBH may be exempt from portions of the CCPA, including certain information governed by HIPAA and certain employment-related information.
To submit a California privacy request, contact us using the information below.
15. Other State Privacy Laws
Residents of other states may have additional privacy rights under applicable state law.
TBH will comply with applicable state privacy requirements to the extent they apply to TBH and the information at issue.
16. How to Submit a Privacy Request
To submit a privacy request or privacy-related inquiry, contact:
Traditions Behavioral Health
900 Larkspur Landing Circle, Suite 285
Larkspur, CA 94939
Phone: (707) 258-8757
Email: compliance@tbhcare.com
Please include sufficient information for us to understand and process your request.
We may need to verify your identity before completing certain requests.
17. Children's Privacy
The Website is intended primarily for adults, healthcare professionals, healthcare organizations, job applicants, and other business users.
We do not knowingly collect personal information from children under 13 through the Website without appropriate authorization.
If you believe a child has submitted personal information to us through the Website, please contact us so that we can evaluate and, where appropriate, delete the information.
18. Do Not Track
Some browsers offer “Do Not Track” signals. Because there is currently no universally accepted standard for responding to such signals, the Website may not respond to all browser-based Do Not Track settings.
Where required by applicable law, TBH will honor legally recognized universal opt-out mechanisms.
19. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or services.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
20. Contact Us
If you have questions about this Privacy Policy or TBH’s privacy practices, please contact:
Traditions Behavioral Health
900 Larkspur Landing Circle, Suite 285
Larkspur, CA 94939
Phone: (707) 258-8757
Email: compliance@tbhcare.com
Important: This Privacy Policy is a general website privacy policy and is not a HIPAA Notice of Privacy Practices. TBH should maintain separate HIPAA/privacy documentation where required and should tailor this policy based on its actual data flows, vendors, applicant systems, cookies/analytics, client relationships, and state-law obligations.